PHRD-332: Pharmacy Fundamentals II: Operations Management

The Pharmacy Fundamentals Series is designed to provide students with an in-depth look at the practice of pharmacy and roles and responsibilities of pharmacists, including non-traditional pharmacy roles, pharmacy operations and management, and leadership. This course series will be taught through the lens of fostering cultural humility to effectively serve diverse patient populations. This course will provide an exploration into pharmacy business and operations management, examining the evolving role and complexity of the US Government and healthcare systems. It will examine pharmacists' impact on care delivery, consering both public and private insurers. Additionally, the course will focus on personnel management, including performance evaluation, hiring strategies, and employee retention. At the end of this course, students will develop a foundational business plan for the delivery of an innovated pharmacy practice model. [ 2 credits ]